AgoVox Business Process Improvement through Lean Six Sigma consulting

Business Process Improvement and Operational Excellence

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The name AgoVox comes from two Latin words: Ago (drive) and Vox (voice).

Agovox is the Driving Voice behind business process improvement solutions for your company to achieve operational excellence. We offer a wide range of services to improve the performance of your business operations or manufacturing processes.

Business process performance improvements are measured, actionable results generated by a proven methodology. The methodology enables continuous improvement with stable and predictable results.

Define What is the problem you are trying to solve? Before any business process improvement activities can begin you must define the problem you are trying to solve, how it impacts your business, the goal of the project, the scope of the project, and who will be involved in the project.
Measure What is the current state of the process? The initial data collected on the process will help you understand how the process is working today and will be used to determine any underlying causes of problems.
Analyze What is causing the problem? The data gathered in the Measure phase is analyzed using a variety of statistical methods. These methods will help you determine the causes of the problems with the process. Cause and effect analysis will lead you to potential solutions. Solutions based on data and rigorous analysis, not speculation.
Improve How do we fix the problem? The analysis results will lead to one or more solutions to the problem. The Improve phase will use a variety of proven methods to evaluate, select and optimize the best solution to the problem.
Control How do we ensure the problem does not come back? The Control phase is not the end, it is the beginning of a new operational phase to ensure the improvements made continue to work. Operational training and control systems are used to ensure long term performance improvement. Additionally, increased process insight will lead to new process improvement opportunities. Back to Define!
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